Privacy Policy

Privacy Policy

1) Information about the collection of personal data and contact details of the person responsible

1.1 We are pleased that you are visiting our website and thank you for your interest. Below we will inform you about how your personal data is handled when you use our website. Personal data is all data with which you can be personally identified.

1.2 The person responsible for data processing on this website is Sovely. The person responsible for the processing of personal data is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data.

1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the character string "https://" and the lock symbol in your browser line.

2) Data collection when you visit our website

If you only use our website for information purposes, i.e. do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data, which is technically necessary so that we can display the website to you:

- Our website visited
- Date and time at the time of access
- Amount of data sent in bytes
- Source/reference from which you came to the page
- Browser used
- Operating system used
- IP address used (if necessary in anonymized form)

Processing is carried out based on our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to subsequently check the server log files if there are concrete indications of illegal use.

By using our website, you (the visitor) agree that third parties may process your IP address to determine your location for currency conversion. You also agree that this currency may be stored in a session cookie in your browser (a temporary cookie that is automatically removed when you close your browser). We do this so that the chosen currency remains selected and consistent when browsing our website.

3) Cookies

In order to make visiting our website attractive and to enable the use of certain functions, we use cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted at the end of the browser session (so-called session cookies). Other cookies remain on your device and enable us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies).

If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values on an individual basis. Persistent cookies are automatically deleted after a certain period of time. In some cases, cookies are used to simplify the ordering process by storing settings (e.g. remembering the contents of a virtual shopping cart for a later visit to the website).

We may work with advertising partners to help us make our website more interesting to you. For this purpose, cookies from partner companies may also be stored on your hard drive when you visit our website (third-party cookies).

You can set your browser so that you are informed about the setting of cookies and can decide individually whether you accept them. Please note that the functionality of our website may be restricted if you do not accept cookies. You can manage cookie settings in your browser:

- Chrome: https://support.google.com/chrome/answer/95647
- Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
- Safari: https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac
- Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge

4) Contact

When you contact us (e.g. via contact form or email), personal data is collected. Which data is collected can be seen from the respective contact form. This data is stored and used exclusively for the purpose of answering your inquiry or contacting you and the associated technical administration.

The legal basis for processing the data is our legitimate interest in answering your request. If your contact is aimed at concluding a contract, the additional legal basis for processing is the performance of that contract. Your data will be deleted after your request has been processed, provided this can be determined from the circumstances.

5) Data processing when opening a customer account and for contract processing

Personal data will be collected and processed if you provide it to us to perform a contract or open a customer account. Which data is collected can be seen from the respective input forms. Your customer account can be deleted at any time by sending a message to the address of the person responsible. We store and use the data you provide to process the contract. After the contract has been fully processed or your customer account has been deleted, your data will be blocked in consideration of applicable legal retention periods and deleted after these periods have expired.

6) Use of social sign-on

Facebook Connect

You may create a customer account or log in via the social plugin "Facebook Connect" operated by Meta Platforms, Inc., 1 Meta Way, Menlo Park, CA 94025, USA. You can recognize the Facebook Connect button by the blue button with the Facebook logo.

If you access a page on our website that contains such a plugin, your browser establishes a direct connection with Facebook's servers. Through this integration, Facebook receives information that your browser has accessed the corresponding page on our website. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there.

By using the "Facebook Connect" button, you have the opportunity to log in or register on our website using your Facebook user data. Only if you give your express consent before the registration process will we receive, depending on your personal data protection settings on Facebook, the general and publicly accessible information stored in your profile. This information includes user ID, name, profile picture, age and gender.

The data transmitted by Facebook is stored and processed by us in order to create a user account with the necessary data (title, first name, last name, address details, country, email address, date of birth). The consent given can be revoked at any time by sending a message to the person responsible.

For more information about Facebook's data protection: http://www.facebook.com/policy.php

7) Use of your data for direct advertising

Email newsletter

If you sign up for our email newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. Providing all other data is voluntary and serves to be able to address you personally. We use a double opt-in procedure to send the newsletter, meaning we will only send you a newsletter after you have expressly confirmed your subscription via a confirmation email.

When you register for the newsletter, we save your IP address as well as the date and time of registration. The data we collect is used exclusively for advertising via the newsletter. You can unsubscribe from the newsletter at any time using the link provided in the newsletter or by sending a message to the person responsible. After you unsubscribe, your email address will be immediately deleted from our newsletter distribution list.

8) Data processing for order processing

8.1 The personal data we collect will be passed on to the transport company commissioned with the delivery, to the extent that this is necessary to deliver the goods. We pass on your payment data to the commissioned credit institution as part of payment processing, to the extent necessary for payment processing.

8.2 We work with external shipping partners to fulfill our contractual obligations. We will pass on your name and delivery address to a shipping partner exclusively for the purpose of delivering the goods.

8.3 Payment service providers

PayPal When paying via PayPal, we provide your payment details to PayPal (operated by PayPal, Inc., 2211 North First Street, San Jose, CA 95131, USA). The transfer takes place only to the extent necessary for payment processing. Further information: https://www.paypal.com/us/webapps/mpp/ua/privacy-full

Stripe If you choose a payment method from Stripe, the payment will be processed via Stripe Payments, 354 Oyster Point Blvd, South San Francisco, CA 94080, USA. Your data (name, address, account details, invoice amount, currency and transaction number) will be passed on only to the extent necessary for payment processing. Further information: https://stripe.com/us/privacy

Amazon Pay If you choose Amazon Pay, the payment will be processed via Amazon Payments, Inc., 410 Terry Avenue North, Seattle, WA 98109, USA. Your data will only be passed on for the purpose of payment processing. Further information: https://pay.amazon.com/us/help/201751600

9) Rights of the data subject

Depending on your state of residence, you may have the following rights regarding your personal data:

- Right to know: You have the right to request information about the personal data we collect, use, disclose, and sell.
- Right to deletion: You have the right to request the deletion of personal data we have collected from you, subject to certain exceptions.
- Right to opt-out: You have the right to opt out of the sale of your personal data, if applicable.
- Right to non-discrimination: We will not discriminate against you for exercising any of your privacy rights.
- Right to correction: You have the right to request correction of inaccurate personal data we maintain about you.
- Right to data portability: You have the right to receive your personal data in a structured, commonly used format.

California residents may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). To exercise any of these rights, please contact us at the information provided in our company details.

Right to object: If we process your personal data on the basis of our legitimate interests, you have the right to object to this processing at any time. If you exercise your right to object, we will stop processing the data concerned unless we can demonstrate compelling reasons for the processing that outweigh your interests.

10) Duration of storage of personal data

The duration of storage of personal data depends on the respective legal retention periods under applicable US federal and state law (e.g. tax and commercial law retention periods). After the applicable deadline has expired, the relevant data will be routinely deleted unless it is still required to fulfill or initiate a contract or we have a legitimate interest in further storage.